Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Crisis Preparedness

Preparedness Of American Citizens Living Abroad

Among the highest priorities of the Department of State and our missions abroad is the safety and security of locally- resident Americans overseas. In the past year the Department has intervened to assist in the evacuation of Americans from half a dozen countries throughout the world, as a result of serious political or economic unrest, natural disasters, and terrorist attacks.

Hundreds of expatriate Americans each year are forced by personal emergencies (e.g. death or illness in the family) to return to the U.S. on short notice. Evacuations, especially under crisis conditions, are inevitably very disruptive and distressing for those involved. The State Department routinely provides standard advice to its employees on prudent steps to take to ensure they would be prepared in the event of such an evacuation.

This and other advice on crisis preparedness is available on the State Department's Travel website, and we are summarizing the principal points below. The Embassy commends these elementary steps to you for your careful consideration:

  • Assemble all vital documents such as passports, birth and marriage records, vaccination, insurance and bank records in one readily accessible location;
  • Check to be sure that your passport and any necessary visas are valid and that you are registered at the Embassy/Consulate with your current address and phone number. If you need to obtain a new passport or to update your registration, please do so at the nearest U.S. Consulate. Visa processing can take several weeks. Immediate family members should keep their U.S. visas current, and apply for visas with as much time in advance of planned travel as possible.
  • Make or update as necessary a complete inventory of your household effects, in duplicate.
  • Maintain an adequate supply of food, water, and necessary medications in your home. Make sure your car is in good working order. Keep the gas tank full and check oil, coolant, tires, and battery.

We do not want American citizens to become unduly alarmed. These are precautionary measures only. Given the potential for acts of violence, terrorism, or anti-American demonstrations, we believe it is important for all citizens to maintain readiness for all possibilities in case of an emergency. We will promptly inform you of any significant developments and advise you accordingly.

The Department of State encourages all American citizens residing abroad to register their presence and obtain up-to-date information on security conditions at the nearest American Embassy or Consulates.

Contact Information for Consulates General

 Cape Town
Telephone (021) 702-7300
Fax (021) 702-7493
Street address 2 Reddam Ave, Westlake 7945
Postal address PostNet Suite 50, Private Bag x26, Tokai 7966
Business hours Visitors: Mon-Thu 8:30-11:30
Routine passport/citizenship and notarial services by appointment only
After Hours Emergency Assistance: (021) 702-7300


Telephone (031) 305-7600
Fax (031) 305-7691
Street address Old Mutual Building, 31st floor, 303 Dr. Pixley KaSeme Street, Durban, 4001
Postal address as above
Business hours All Services: Mon-Fri: 08:30-12:30; 14:00-16:30
After Hours Emergency Assistance: (031) 305-7600


Telephone (011) 290-3000
Fax (011) 884-0396
Appointments  Book an appointment online
Street address 1 Sandton Drive, Sandhurst (Opp. Sandton City Mall)
Postal address PO Box 787197, Sandton,  2146

Business hours



Mon-Thu: 08:00 to 17:00 p.m.
Fri: 08:00 to 12:00 noon. ( closed to the public on Fridays). 
Routine passport/citizenship and notarial services by appointment only

Telephone inquiries:
Mon-Thur: 10:00 to 12:00 noon & 15:00 to 17:00 p.m
Fri: 10:00 to 12:00 noon
After Hours Emergency Assistance: (011) 290-3000