Citizen Services
Welcome to American Citizen Services
American Citizen Services (ACS) is part of Consular Services, based at the U.S. Consulates in Johannesburg, Cape Town and Durban. Assistance is provided to American citizens residing in or visiting South Africa, including but not limited to Passport services, Consular Reports of Births Abroad, and Notarials. The consulates also assist in emergency situations, including deaths, arrests and crisis situations.
For questions relating to South African laws concerning residence, marriage, etc. please refer to the South African Department of Home Affairs web site.
Closed: All South African consulates are closed for non-emergency services on weekends, U.S. and South African public holidays. The consular section in Johannesburg is closed on the last Friday of each month. The consulate in Cape Town is closed every Friday.
If you are a South African citizen or a third-country national and would like information on applying for a visa, please visit the Visas page.
Contact Information
Cape Town Consulate General
| Telephone |
(021) 702-7300 |
| Fax |
(021) 702-7493 |
| Email |
consularcapetown@state.gov |
| Street address |
2 Reddam Ave, Westlake 7945 |
| Postal address |
PostNet Suite 50, Private Bag x26, Tokai 7966 |
| Business hours |
Visitors: Mon-Thu 8:30-12:30
After Hours Emergency Assistance: (021) 702-7300 |
Durban Consulate General
| Telephone |
(031) 305-7600 |
| Fax |
(031) 305-7691 |
| Email |
consulardurban@state.gov |
| Street address |
Old Mutual Building, 31st floor, 303 Dr. Pixley KaSeme Street, Durban, 4001 |
| Postal address |
as above |
| Business hours |
All Services: Mon-Fri: 08:30-12:30; 14:00-16:30
After Hours Emergency Assistance: (031) 305-7600 |
Johannesburg Consulate General
| Telephone |
(011) 290-3000 |
| Fax |
(011) 884-0396 |
| Email |
consularjohannesburg@state.gov |
| Appointments |
Book an appointment online |
| Street address |
1 Sandton Drive, Sandhurst (Opp. Sandton City Mall) |
| Postal address |
PO Box 787197, Sandton, 2146 |
| Business hours |
Mon-Fri: 13:00-16:00 (closed last Friday of the month)
After Hours Emergency Assistance: (011) 290-3000 |
Please note: There is no public parking available for consular clients at the Consulate General in Johannesburg; vehicle standing/stopping and passenger drop-off in the Consulate General driveways are not permitted. Please be advised that vehicles may not stop/stand on Sandton Drive in front of the Consulate General to drop off or pick up passengers or for any other reason. Secure parking (for a fee) is available within a 10-minute walk of our building.
