Individuals requiring general information about the visa process, or those who need to schedule a visa interview at one of the United States Consulates across South Africa should access the Visa Information Service Center (VISC) website.
Call the Center at the telephone numbers:
- Nationwide: +27 (087) 550-2160
- From the U.S.: +1 (703) 439-2301
The Web site is available 24 hours a day, 7 days a week.
All assistance for technical issues is provided by email only. The "Contact Us" Support Team will assist you only for problems with the webpage such as payment issues and/or account issues or reporting phone service outages only. Inquiries concerning visa questions or assistance in confirming, canceling, or rescheduling your visa appointment will not be answered through this service.
NOTE: The Visa Information Service Center is the only website approved by the United States Government to provide information on visa services and applications.