Social Security Administration
The Social Security Administration website contains information about benefits, payments and international services for applicants or beneficiaries residing outside of the United States.
Social Security matters for South Africa are handled by the Regional Social Security Office in London, England. Therefore U.S. Consulates in South Africa are limited in the information we can provide regarding Social Security.
Instructions on contacting the London Federal Benefits Unit, Social Security numbers, changes to address or direct deposit for current beneficiaries, filing for retirement, disability or Medicare, etc., are available at the US Embassy, London. The best way to contact the London Federal Benefits Unit is via email at FBU.London@ssa.gov. You will receive a reply within 3 business days.
If necessary, you can write to the London Federal Benefits Unit at the following address:
Federal Benefits Unit
24 Grosvenor Square
London W1A 2LQ
Another option is to call the London Federal Benefits Unit Monday through Friday between the hours of 8:30am and 1:00pm (London Time) at +44-20-7499-9000. Listen carefully for the automated switchboard option of "Federal Benefits Unit."
Social Security Numbers
Applications for Social Security Numbers may be made at one of the Consulates. Your application and supporting documents are forwarded to the London Federal Benefits Unit which assigns a number. The Social Security Number will be mailed directly to you, normally in three to six months. If you have not received your SSN within six months, please contact the Social security Regional office in London, England by email at FBU.London@ssa.gov providing the following information: applicant’s full name, date of birth, place of birth, mother’s full maiden name and father’s name.
If you are 12 years or older and applying for a Social Security number for the first time, you will need to appear in person, either at a U.S. consular post abroad or at a Social Security office in the U.S. You will need the following documents:
- Birth Certificate/Consular Report of Birth Abroad
- School records – From twelve years of age to date and/or employment and/or medical records documenting residency outside of the U.S.
Department of Veterans Affairs
The Department of Veterans Affairs website offers the Federal Benefits Manual for Veterans and Dependents (1997), details of benefits available, and downloadable benefits forms.